One Million Degrees
Privacy Policy
PRIVACY POLICY
This privacy policy (the “Privacy Policy”) applies to the One Million Degrees Mobile Application (the “App”) and the One Million Degrees Website (the “Website”), collectively the “Community Applications” that are owned and operated by One Million Degrees (“OMD,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, process, and share personal information. By downloading, accessing, or using our App, or by visiting, accessing, or using our Website, you are agreeing to the terms of this Privacy Policy. We encourage you to read the Privacy Policy, and to use the information it contains to help you make informed decisions.
One Million Degrees is the premiere organization in Illinois that provides wrap-around support to highly motivated community college students by connecting them with coaches in order to help students succeed in school, in work, and in life (our “Service”). This involves sharing information including within the OMD community and among students (also called scholars) and coaches, and within our organization and with technology or business partners to help deliver our Services.
As a general matter, OMD takes the subject of privacy, and the privacy of the data under its control very seriously. OMD does not share any information with any other party except as described in this Privacy Policy to enable us to provide our Service to members of our community or to fulfill our mission. In particular, OMD does not sell, trade, or otherwise share the personal information of its donors. We want you to be informed about our practices and the choices that may be available to you, and we encourage you to read this Policy.
1. Information We Collect and Use
“Personal Information” is information or data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you.
a. Personal Information We Collect from You. When you become a member of the OMD Community as either a student or a coach, access our Service, register to use our Community Applications, or access or use our Community Applications, we collect the following categories of personal information about you:
- Personal details (such as your name and birthdate).
- Personal narrative (such as your biography or background).
- Contact information (such as your address, phone number, and postal address).
- Account information (such as a username and password to register an account on our Community Applications).
- Professional details (such as the name of your employer, your title, areas of expertise, and professional biography or background).
- Areas of interests (such as your area of study and interest, and prospective future plans).
- Program summaries and feedback (such as a summary of your interactions with your student or coach, or preferences you may have regarding our Services).
- Authorizations (such as your authorization to conduct a background check).
- Communications you send us (such as messages regarding student support, coach support, and other messages or communications including those sent through our Community Applications).
b. Donor Information. One or more of our Community Applications may have features that enable individuals to make financial donations to us by way of an electronic credit card or debit card payment. These electronic payments are processed through our partner Click-and-Pledge. We do not store or process any financial information in the course of your electronic payment. However, we do collect the donor’s name, address, phone number, donation amount, the date of donation, and information regarding the origination of the donation (such as whether the donation was made at a particular donation drive event, for example) when a donation is made electronically, or by physical check. In particular, OMD does not sell, trade, or otherwise share the personal information of its donors.
c. Personal Information We Collect from Community Members. When you participate in our community and use our Service as a student or coach, we will collect information that is shared with us about you from participants of the community or other participants of the Service. For example, if you are a student, then a coach may provide us information regarding the interactions they had with you as their student. Similarly, if you are a coach, then a student may provide information to us regarding a student’s interaction with you.
d. Personal Information Automatically Collected in Community Applications. As you use our Community Applications, our technology partner Salesforce, collects certain personal information about you including through automatic data collection. Automatically collected information about your interactions with the Services may be collected by using certain technologies such as cookies, web beacons, and other technologies. The following personal information is automatically collected:
I. Identifiers.
- User ID, such as the user account ID of any of your accounts to our Community Applications, or other user-level or account level ID that can be used to identify a particular user of an account.
- Device ID, such as your device’s advertising identifier or other device-level identifier.
- Product Interaction, such as app launches, taps, clicks, scrolling information, media content access or viewing, the temporal position of a user within audio or video content, or other information about how you interact with any of our Community Applications.
- Other Usage Data. Our technology partners may also collect other data about use activity within our Community Applications. This information is necessary to allow our Community Applications to function, and for the purpose of analytics. This information is not linked to your identity, and it is not used for tracking purposes.
- Crash Data, such as crash logs.
- Performance Data, such as launch time, hang rate, or energy use.
- Other Diagnostic Data, including any other data collected for the purposes of measuring technical diagnostics related to the app.
Please note that Identifiers (including a User ID and Device ID), Usage Data (including Product Interaction and Other Usage Data), and Diagnostics (including Crash Data, Performance Data, and Other Diagnostics Data) is automatically collected by Salesforce in order to facilitate the functionality of our Community Applications and for the purposes of analytics. This information is not linked to your identity, and it is not used for tracking purposes.
e. Personal Information Generated by Us. As you use our Service and participate in our programming, we generate certain personal information about you, including through inferences based on the information we collect about you and your activity. We generate the following categories of personal information about you:
- Supplemental details (such as the number of years you participated in our Service as a student or coach).
- Inferences about you. We may combine the information we collect, generate, or otherwise obtain to draw inferences about your preferences and interests in order to provide, tailor, enhance, or improve our Service or our Community Applications.
2. How we use your information.
- Authenticate your account credentials and identify you as necessary to log you in to our Community Applications.
- Provide our Service which includes pairing students and coaches, connect students with tutors, facilitate communication touch points with our staff, provide and account for grant and stipend payments, provide professional development opportunities such as speed networking events.
- Communicate with you about our Services including upcoming community meetings, respond to or follow up on your comments or questions, and other information that guides you through our curriculum or programming, and otherwise provide customer service.
- Enable communications within the community, such as communications between a student and a coach.
- Send you marketing communications, including opportunities for you to participate in fundraising events.
- Operate and improve our Services and programming, including using analytics to better understand how you use our Community Applications and our Services for the purpose to improve our Community Applications and tailor our Services.
- Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity.
- Comply with our policies, procedures, and legal obligations, including complying with law enforcement or government authority requests, and exercising rights or obligations conferred by law or order.
- As otherwise consented to by you and as required or permitted by applicable law.
- Electronic Communications. Consistent with the above Purposes and as permitted by applicable law, we may communicate with you via electronic messages, including email, text message, or mobile push notification to send you transactional messages related to our Service or programming such as a reminder about an upcoming event, for example; notifications of changes in programming such as the cancellation of an event, for example; and marketing messages, such as the opportunity to participate in fundraising events. We may also contact you at the mobile phone number that you provided to us by way of direct dial calls, and autodialed and prerecorded message calls in connection with the above Purposes. You can opt out of text notifications by responding “STOP” to our text message. You can opt out of push notifications by making the appropriate settings changes on your device.
- Aggregate Information. We may aggregate your personal information with others’ personal information, de-identify it, and use it to produce general statistics that cannot be linked to you or any other specific individual. Information that was aggregated and de-identified is no longer considered “personal information” and may be subsequently used for any legal purpose.
- Anonymized Information. We may process information that cannot be linked to you or any other specific user using any means available to us, either because it was collected anonymously or because it was subsequently anonymized. Information that is anonymous or was anonymized is no longer considered “personal information” and may be subsequently used for any purpose.
3. How we share your information.
- With coach-student pairs. We share your information with the coach/s or student/s with whom you were paired, including your name, email address, phone number, employment information, and professional expertise.
- With coaches if you are a coach. We share coaches’ personal information such as their name, email address, phone number, employment information, and professional expertise within our Coach Directory that is accessible through one or more Community Applications.
- With other service providers. We share information with third-party vendors and other service providers that perform services or functions on our behalf, such as the technology vendors that host our Community Applications.
- To protect rights and property. We may disclose your information to third parties when we believe in good faith that disclosure is necessary to protect our rights, our property, the integrity of our Service, personal safety, or the interests of you or any other person, and to detect, prevent, or otherwise address fraud, manage risk and security, or address technical issues.
- To comply with laws, and as required by law. We may disclose your personal information to government authorities or other relevant third parties in order to comply with applicable legal requirements, judicial proceedings, court orders, legal processes, or lawful requests from governmental authorities.
- Aggregate information. We may share aggregate statistical data for the development and improvement of our Services, including any effort to obtain funding for our Services and programming, or to demonstrate to our partners the success and impact of our Services. We may also share aggregate or de-identified information with third parties at our discretion.
- Sharing with other service providers. We share information with third-party vendors, consultants, and other service providers that perform services or functions on our behalf (including hosting or operating our Community Applications, operating any portion of our Services or delivering our programming, data collection, reporting, analytics that pertain to our Community Applications, delivering marketing messages and transactional messages, and preventing fraud). We do not authorize these third parties to use or disclose your information for purposes other than for which it has been provided. We require these third parties to maintain and implement security measures to protect your information from unauthorizes access or processing.
4. How we store and protect your information.
Storage and Protection. We maintain commercially-reasonable technical, administrative, and physical security measures that are designed to protect your information from loss, misuse, unauthorized access, unauthorized disclosure, alteration, and destruction.
Our agreements with third parties that receive and process your personal information require them to keep it secure and confidential.
Except to the extent that liability cannot be excluded or limited due to applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.
You play an important role to keep your information secure. You should not share your user name, password, or other security information for any of your Community Application accounts with anyone. If we receive instructions using your user name and password, we will assume you have authorized the instructions. If you have any reason to believe that your account with us is no longer secure or has been compromised, please contact us immediately. Our contact information is found at www.OneMillionDegrees.org/Contact.
Retention. We may retain your personal information for as long as you participate in any of our Services or as long as any Community Application account is active. In addition, we may retain your personal information for a period of time to allow you to re-join our community and participate in our Services, or re-activate your account without loss of information in the event that you had previously disengaged from us or otherwise stopped participating in our Services. We may also retain your personal information to:
- Maintain logs and business records for analysis, security, and audit purposes
- Comply with any record retention requirements under the law
- Comply with our legal obligations, protect or defend our rights, resolve disputes, and enforce contracts
- Contact you in the future regarding our Services and programming (in order to solicit donations, or to solicit your participation in our Services, for example).
5. Changes to this policy.
6. How to contact us.
If you have any questions about this Policy or the way your personal information is used, please contact us by email at Technology@OneMillionDegrees.org, or by postal mail at:
One Million Degrees
Attn.: Legal Department
180 N Wabash, Suite 310
Chicago, IL 60601
